The Apartments North Lockouts

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If you live within the Apartments North community and find yourself locked out of your apartment, you will go about getting back into your apartment in one of two ways.

Do you have a key card that you swipe to get into your apartment?

You can get a replacement key card 24 hours a day, seven days a week, from one of the card kiosks at the following locations:

Do you have a metal key that you use to get into your apartment?

You can get a replacement metal key between 8:30 AM and 5:00 PM, Monday through Friday, at The Village. Outside of these hours, please call (314) 935-9511 and someone will assist you with your lockout.

If you are feeling as though you cannot make it to one of these offices safely, please call the Washington University Police Department at (314) 935-5555, share what residential building you live in, and ask for the Resident Advisor on-call. They will assist you shortly thereafter.